Our client Avinew initially met resistance when requesting sensitive data during onboarding. This caused many users to request immediate cancellation. By tweaking their app’s UI and messaging, we restored customer confidence and saved our client from serious losses.
We’re a Research & Development firm specialized in finding small tweaks that make the biggest impact. First, we start with UX auditing to help businesses (large or small) expose underperformance in their web or mobile applications.
We then design, prototype, and test UX optimizations and system simplifications that will improve your web or mobile app’s performance, better satisfy your end-users, and dramatically boost your ROI.
N2uitive’s users were forced to use a touch-tone phone dialing system to make, link, and record their client statements. By streamlining their system it dramatically simplified their user’s process.
For example... Google made an additional $200 million in one year after implementing a small tweak in color for their search result links. That’s it! Turns out people subconsciously prefer clicking on a purplish-blue over a greenish-blue.
Fireside is a platform to explore the relationships in your life, with yourself and others. We identified an opportunity to tweak their communication system from a focus on text, to a focus on people.
Our research team kicks off each project by diving deep into their understanding of your business, market, and product. We then use the insights gained from the feedback of your team/customers/stakeholders/etc. and convert our findings into quantifiable data. This is later used as your product’s measurable baseline for future testing.
Our design team then takes these research findings and begins their design process. We focus on UX optimizations via rapid prototyping and testing with your user base. We continue this iterative process until data shows us that our tweaks will improve your product’s performance by 11% or more. (This is our insurance for success.)
We later bring these design modifications to life by supporting your engineering team. You’ll receive development specs and technical recommendations on a silver platter. And we’re not done until the tweak is launched.
“With small tweaks, it's like having the support of a world class product R&D team. Love the access to top talent on-demand without the high cost of dedicated staff or a full service firm.”
“What I liked the most about working with their team was the confidence they gave us in the user experience. We knew changes being made would be successful before they even launched.”
“I was convinced by their tenacity and responsiveness that they can handle anything. They know what they can deliver, and back it up.”
What does it cost?
What types of businesses do you typically help?
So who are you guys anyways?
How is Small Tweaks different from a traditional UX consulting agency?
How long does a project take to complete?
Do you offer a satisfaction guarantee & warranty?
How do we get started?